This guide covers the complete account setup process, from initial registration to configuring team access and security settings.
Registration Requirements
Required information for account creation:
- Valid email address (verified via confirmation link)
- Organization name (displayed on event pages)
- Primary contact phone number
- Business address (required for Stripe verification)
- Tax identification (EIN for US, VAT for EU)
Account setup wizard preview
Interactive component coming soon
Profile Configuration
Complete your organizer profile:
- 1Upload organization logo (400x400px minimum, PNG/JPG)
- 2Add organization description (used in event footers)
- 3Set default timezone (affects all event times)
- 4Configure notification preferences (email/SMS)
- 5Add social media links (displayed on event pages)
Team Access Levels
Owner
•Full account access
•Billing management
•Team member management
•API key generation
Admin
•Create/edit/delete events
•Process refunds
•View all reports
•Cannot modify billing
Manager
•Create/edit events
•View reports for assigned events
•Cannot delete events
Scanner
•Check-in access only
•View attendee lists
•No financial access
Security Configuration
Recommended security settings:
- Enable two-factor authentication (TOTP or SMS)
- Set session timeout (default: 24 hours)
- Configure IP allowlist for API access (optional)
- Review login history monthly
- Rotate API keys quarterly
Never share API keys or login credentials. Each team member should have individual access. Compromised credentials should be rotated immediately via Settings → Security.